5Years Premier Support Upgrade from 3Y Depot for ThinkPad T & X13 Series

Model Number: 5WS0T36204

Machine Type: ThinkPad T & X13 Series

Lenovo 5 Years Premier Support upgrade from 3 Years Depot/CCI warranty.

• Dedicated, advanced technical support available 24 x 7 x 365 .
• Warranty claims including parts and labor Onsite labor and parts prioritization.
• Standard SLAs Standard SLAs Comprehensive hardware and original equipment manufacturer (OEM) software support.
• Single point of contact for simplified end-to-end case management.
• Technical Account Managers for proactive relationship and escalation management Comprehensive suite of reporting.
• Lenovo™ Service Connect portal for install base details, service ticket status and reporting to help identify trends and proactively address issues.
• Asset Tag option for easy reference to Premier Support call centers around the world.

Delivery

Electronic download, emailed within 07-10 Business Days. This product may only be downloaded from Lenovo website. You'll receive an email with the license code to complete your order. Orders placed on weekends or holidays are processed the next business day.